Operating Model

2021 Proposed Operating Model engagement

Reimagining world-class vocational and on-the-job learning for Aotearoa New Zealand.

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The first phase of engagement on the proposed operating model closed on Monday 8 November 2021.

We want to thank everyone who was involved in the engagement. We can’t do this mahi alone. Your ongoing contribution is important as together we reimagine and build world-class vocational and on-the-job learning for Aotearoa New Zealand.

The many voices and perspectives gained during engagement means the model is informed by the knowledge and experience of learners, employers, Iwi, and our people across the network – to make sure we get this right.

What we have done

Completed engagement on the proposed Operating Model

Te Pūkenga completed engagement on the proposed Operating Model on 8 November 2021 and we are pleased to be able to share some updated information with you.

We heard feedback from over 3,000 people in our sector who provided their whakaaro - learners, employers, iwi/hapū and Māori, staff, teachers and tutors, unions, community groups, Pasifika, disabled groups, subsidiary boards and executive teams, student associations, transitional industry training organisations (TITOs), Workforce Development Councils (WDCs) and Regional Skills Leadership Groups (RSLGs).

The Proposed Operating Model Engagement Report is an analysis and consolidation of the feedback Te Pūkenga received in its recent engagement with the sector and others on its proposed Operating Model. It provides an overview of the themes that came through this feedback and what Te Pūkenga intends to do with it. In recognition of our aspiration to demonstrate Te Tiriti excellence and support collective Māori voice, it also provides an overview of Māori feedback.

Te Pūkenga heard that, overall, there was good support for the direction, concepts, and principles of the proposed Operating Model. Māori feedback through the engagement also provided us with some opportunities for changes we could make to the process to help us more fully meet iwi partner expectations as well as our Charter obligations regarding partnerships.

This feedback was also heard through the Reform of Vocational Education (RoVE). We welcome this feedback and are incorporating it in preparing for future engagement. One of the actions we have identified to strengthen our processes is to develop a stakeholder engagement plan, which will include specialised approaches for engagement with Māori and other key stakeholders.

Updated the experiences different stakeholders can expect from Te Pūkenga

Feedback on the Operating Model called for greater clarity regarding what the future Te Pūkenga experience will look like for key stakeholders and when they can expect to enjoy it. In response to this, we have updated the experiences different stakeholders can expect from us across three key time horizons – Horizon 1 in 2023, Horizon 2 in 2026, and Horizon 3 from 2027 to 2033. This is outlined in the document What you can expect.

Proposed Operating Model Engagement Report
December 2021

Proposed Operating Model Engagement Report

This report is the result of listening and learning from a diverse collective of over 3,000 people in the community who generously provided their whakaaro.

What is the proposed Operating Model?

The proposed Operating Model describes how Te Pūkenga will operate in the future. It describes the future experience that learners, employers, staff and iwi, hapū and Māori will have and how we, as a network, will advance equity, especially for Māori, Pacific, and disabled learners.

It outlines what we will do and how we could be organised to deliver on our vision, the intent of the Reform of Vocational Education (RoVE) and our Charter.

The model does not confirm our new organisational design and structure, how we govern ourselves or what our regions are. It provides the foundations to be able to have further kōrero around this in the next stage.

What is at the heart of the Operating Model?

Our Operating Model puts learners and their whānau at the centre (te rito).

However, the change that is needed can only occur in partnership with our staff, employers, and Te Tiriti o Waitangi partners (te awhi rito) who must support our learners.

We have embedded these perspectives into the Operating Model. In particular there is a focus on the voices of Māori, Pacific and disabled communities. We believe in doing so will help create a network that delivers equitable outcomes and success for all learners.

Click on the heading below to understand what the proposed future experience means for you.

Next steps

As we move toward the detailed design, we will be progressively consulting on aspects of the operating model including:

  1. Detailed design

    Detailed design of the functional model, the capabilities required and how the functions work together.

  2. National and regional

    National and regional operating model, key processes, accountabilities, and performance framework.

  3. Organisational structure

    Organisation structure options, directorates and units, teams and role descriptions.